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Privacy policy

Information on Privacy and on the use of Cookies

The following describes how the personal information of users of the site and the services provided by www.a-more.shop (the "Site" or "us") is managed, used and collected.
A-MORE SRL with registered office in Largo Cesare Balbo, 2 - 28100 Novara (NO) - VAT number 02681980039 (hereinafter "A-MORE"), is carefully committed to protecting the privacy of its customers and users.
A-MORE is the Data Controller of the personal data provided through the store www.a-more.shop. As Data Controller, A-MORE can appoint Data Processors in accordance with the provisions of the reference legislation for the EU (GDPR).
Please read the following information carefully and if you need further information on the methods of processing personal data carried out by A-MORE, send an e-mail to privacy@a-more.shop.
 
Minors
The use of the services and products offered by the site is not intended for people under the age of 18. We do not intentionally collect personal data from minors. If you are under the age of 18, approval from your parents or guardians is required before sharing any information with A-MORE. If you are the parent or guardian and you believe your child has provided us with personal information, please contact us at privacy@a-more.shop to request cancellation.
 
Legal context in which personal data are managed
Under the General Data Protection Regulation ("GDPR"), if you are a resident of the EU, we process your personal information according to the following legal bases:
  • Your consent
  • Execution of the contract between you and the Site
  • Compliance with our legal obligations
  • For our legitimate interests, which do not override your fundamental rights and freedoms
If you are a resident of the EU, you have the right to access the personal information we hold about you, to transfer it to a new service and to request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us by sending an email to privacy@a-more.shop.
Your personal information will initially be processed in Ireland and subsequently transferred outside of Europe for storage and further processing, including in Canada and the United States. For more information on how data transfers are GDPR compliant, see Shopify's GDPR white paper: "https://help.shopify.com/en/manual/your-account/privacy/GDPR".
If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the "Right to Know"), to transfer it to a new service and to request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us by sending an email to privacy@a-more.shop.
 
Use of personal information
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services and offers.
 
Collection of personal information
When you visit the Site, certain information is collected about your device, your interaction with the Site and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". Please see the list below for more information on what Personal Data we collect and why.
  
Device information
Examples of personal information collected: web browser version, IP address, time zone, cookie information, which sites or products you view, search terms and how you interact with the site.
Purpose of the collection: Upload the site accurately for you and perform site usage analytics to optimize our site.
Source of the collection: automatically collected when you access our site using cookies, log files, web beacons, tags or pixels.
Disclosure for commercial purposesi: shared with our Data Processors Shopify and Privy Inc.
    Order Information
    Examples of personal information collected: name, billing address, shipping address, e-mail address and telephone number.
    Purpose of the collection: provide you with products or services to fulfill our contract, process your payment information, arrange shipment and provide you with invoices and / or order confirmations, communicate with you, review our orders for potential risk or fraud and, if in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    Source of the collection: provided by you.
    Disclosure for commercial purposes: shared with our Shopify Processor.
     
    Information for customer support
    Examples of personal information collected: Name, billing address, shipping address, email address and telephone number.
    Purpose of the collection: provide customer support.
    Source of collection: collected by you.
       Retention of Personal Data
      The Personal Data processed for the purpose of providing the Services will be kept by A-MORE for the time strictly necessary.
      In any case, since such Personal Data is processed as part of the Services you have requested, A-MORE may keep it for a longer period, particularly when you place an order through the Site, we will keep your Personal Information for our records at in order to protect A-MORE's interests from possible liability related to the contract with you, unless and until when, you ask us to delete this information.
      The Personal Data processed for e-mail marketing purposes will be kept by A-MORE until you object to such processing via the link at the bottom of each of the e-mails.
       
      Sharing of personal information
      We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above.
      For example, we use Shopify to power our online store.
      You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
      We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information we receive, or to otherwise protect our rights.
       
      Behavioral advertising
      We use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:
      • We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=it. You can also deactivate Google Analytics here: https://tools.google.com/ dlpage / gaoptout.
      • We share information about your use of the Site, your purchases and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and in some cases through the use of cookies or other similar technologies (which you may agree to, depending on your location).
      • We can use the Facebook channel to post ads or sell products via Instagram or Facebook Shop.
      For more information on how behavioral advertising works, you can visit the educational page of the Network Advertising Initiative ("NAI") at
      http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
      You can opt out of targeted advertising:
      • FACEBOOK - https://www.facebook.com/settings/?tab=ads
      • GOOGLE - https://www.google.com/settings/ads/anonymous
      • BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
        Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.
         
        Automatic decision-making processes
        If you reside in the EU, you have the right to object to the processing based solely on automated decision-making (which includes profiling), when such decision-making has a legal effect on you or otherwise significantly affects you.
        We do not carry out any fully automated decision making that has a legal or otherwise significant effect using customer data.
        Our Shopify Processor uses limited automated decision making to prevent fraud that does not have a legal or otherwise significant effect on you.
        Services that include elements of automated decision making include:
        • Temporary Denylist of IP addresses associated with repeated failed transactions. This denylist persists for a limited number of hours.
        • Temporary Denylist of credit cards associated with denied IP addresses. This denied list persists for a limited number of days.
           
          Cookies
          A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a variety of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you don't need to re-enter this information every time you return to the site or navigate from page to page. Cookies also provide information on how people use the website, for example, if this is their first time visiting or if they are a frequent visitor.

          We use the following cookies to optimize your experience on our site and to provide our services.

          Cookies necessary for the operation of the shop

          Name Function Duration
          _ ab Used in connection with access to admin. 2 years
          _ secure_session_id 24 hours
          _ shopify_country Used in connection with checkout. session
          _ shopify_m Used to manage customer privacy settings. 1 year
          _ shopify_tm Used for managing customer privacy settings. 30 minutes
          _ shopify_tw Used for managing customer privacy settings.. 2 weeks
          _ storefront_u Used to facilitate updating customer account information. 1 minute
          _ tracking_consent Tracking preferences. 1 year
          c Used in connection with checkout. 1 year
          cart Used in connection with shopping cart. 2 weeks
          cart_currency Used in connection with cart. 2 weeks
          cart_sig Used in connection with checkout. 2 weeks
          cart_ts Used in connection with checkout. 2 weeks
          cart_ver Used in connection with shopping cart. 2 weeks
          checkout Used in connection with checkout. 4 weeks
          checkout_token Used in connection with checkout. 1 year
          dynamic_checkout_shown_on_cart Used in connection with checkout. 30 minutes
          hide_shopify_pay_for_checkout Used in connection with checkout. session
          keep_alive Used in connection with buyer localization. 2 weeks
          master_device_id Used in connection with merchant login. 2 years
          previous_step Used in connection with checkout. 1 year
          remember_me Used in connection with checkout. 1 year
          secure_customer_sig Used in connection with customer login. 20 years
          shopify_pay Used in connection with checkout. 1 year
          shopify_pay_redirect Used in connection with checkout.
          30 minutes, 3 weeks or 1 year depending on the value
          storefront_digest Used in connection with customer login. 2 years
          tracked_start_checkout Used in connection with checkout. 1 year
          checkout_one_experiment Used in connection with checkout. session

          Cookies used for Reporting and Analytics

          Name Function Duration
          _ landing_page Tracking landing pages. 2 weeks
          _ orig_referrer Tracking landing pages. 2 weeks
          _ s Shopify analytics. 30 minutes
          _ shopify_d Shopify analytics. session
          _ shopify_fs Shopify analytics. 30 minutes
          _ shopify_s Shopify analytics. 30 minutes
          _ shopify_sa_p Shopify analytics relating to marketing & referrals. 30 minutes
          _ shopify_sa_t Shopify analytics relating to marketing & referrals. 30 minutes
          _ shopify_y Shopify analytics. 1 year
          _ y Shopify analytics. 1 year
          _ shopify_evids Shopify analytics. session
          _ shopify_ga Shopify and Google Analytics. session

          The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

          You can control and manage cookies in various ways. Please note that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

          Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through the browser controls, often found in the "Tools" or " Browser Preferences ". For more information on how to change your browser settings or how to block, manage or filter cookies, you can find the browser help file or through sites such as www.allaboutcookies.org.

          Also, please note that blocking cookies may not completely prevent the way we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.  

            
          Revisions
          We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
           
          Contacts
          For more information on our privacy practices, if you have any questions or would like to file a complaint, please contact us by email at official@a-more.shop or by post using the details provided below:
          A-MORE SRL, Largo Cesare Balbo, 2, 28100 Novara (NO), Italy

           

          Last updated: January 1st 2022